Terms of service
Terms of Service
Last updated: October 2025
Welcome to Haar Coffee Roasters (“Haar Coffee”, “we”, “us”, or “our”).
By accessing or making a purchase from haarcoffee.com, you agree to these Terms of Service.
Please read them carefully before using our website.
1. General Information
Haar Coffee Roasters is a business registered and operating in the United Kingdom.
Our registered address is:
Haar Coffee Roasters, Aberdeen, Scotland, UK
We roast and sell specialty coffee beans, equipment, and related products through our website and authorised partners.
2. Use of Our Website
By using this site, you confirm that:
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You are at least 18 years old or have permission from a parent or guardian.
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You will not use our products or services for any unlawful or unauthorised purpose.
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You will not interfere with or disrupt the operation or security of the website.
We reserve the right to refuse service to anyone for any reason at any time.
3. Products and Availability
We make every effort to display accurate information, pricing, and images of our products.
All products are subject to availability and may be withdrawn at any time.
We reserve the right to limit quantities or discontinue any item.
4. Pricing and Payment
All prices are listed in GBP (£) and include VAT where applicable.
Payment is due at checkout via our approved payment providers (Shopify Payments, Apple Pay, Google Pay, PayPal, etc.).
We reserve the right to update prices or promotional offers at any time.
5. Shipping and Delivery
We currently ship within the UK and selected international locations.
Delivery times are estimates only and may vary based on carrier delays or stock availability.
We are not responsible for delays caused by postal or courier services beyond our control.
6. Returns and Refunds
If you are not satisfied with your purchase, please contact us within 14 days of receiving your order.
Coffee is a perishable product and cannot be returned once opened, unless it is faulty or incorrect.
For non-perishable items (e.g. merchandise or equipment), you may return them unused and in original packaging.
Refunds will be issued to the original payment method once items are received and inspected.
7. Subscriptions
By signing up for a coffee subscription, you authorise recurring payments based on your chosen schedule.
You can modify, pause, or cancel your subscription at any time through your account or by contacting us.
Changes must be made at least 48 hours before your next billing date to take effect.
8. Intellectual Property
All content on this site — including text, images, logos, designs, and packaging — is owned by Haar Coffee Roasters and protected by UK copyright law.
You may not reproduce, distribute, or modify any materials without our prior written permission.
9. Limitation of Liability
We do not guarantee that the website will be uninterrupted or error-free.
To the fullest extent permitted by law, Haar Coffee Roasters will not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
10. Privacy
Your personal information is handled according to our Privacy Policy.
By using our site, you consent to our collection and use of data as described there.
11. Changes to Terms
We may update these Terms of Service at any time.
The most recent version will always be posted on this page with the updated date.
12. Contact Us
For questions about these Terms of Service, please contact:
📧 hello@haarcoffee.com
📍 Aberdeen, Scotland, UK